Shipping within 48 contiguous States (additional charges for Alaska, Hawaii and Canada): 

Free Shipping on most orders over $100.00

Choose 'Free Ground Shipping' and please allow approximately 3-7 business days for delivery.

Orders received after Noon (EST) 

Orders received after Noon (EST) may not be processed or shipped until the next business day.

Signature May Be Required For Delivery 

If an Apt #, Room #, Suite #, Floor # or any information is included in your 'address line 2' then signature will be required for delivery. This is noted in checkout, on your order confirmation email and in signature required tracking emails.

Personalized Items 

Add 1-2 business days to estimated delivery date. If you need RUSH engraving call us. We can accommodate most rush orders.

Business Days 

Monday - Friday excluding holidays and weekends.

Orders less than $100.00 and some large and heavy items over $100

Your shipping total will be calculated during checkout. HOWEVER, you may also use our Shipping Calculator which displays real-time shipping rates. You will need to enter you Zip Code and State. 

Expedited Air Service

US Expedited 2nd Day Air Service

Delivery two (2) business days from the day your item is shipped. Delivery Company has until the end of the 2nd business day (scheduled delivery day) to deliver the item. Orders received after 12:00 PM (Noon) Eastern Standard Time are usually shipped the following business day. Business Days = Monday - Friday excluding holidays.

Shipping total will be calculated during checkout HOWEVER you may also use our Shipping Calculator (on every item page) which displays real-time UPS/FedEx/USPS shipping rates. You will need to enter you Zip Code and State. 

US Expedited Next Day Air Service

Delivery the following business day from the day your item is shipped. Delivery Company has until the end of the "next" business day (scheduled delivery day) to deliver the item. Orders received after 12:00 PM (Noon) Eastern Standard Time are usually shipped the following business day. Business Days = Monday - Friday excluding holidays.

Shipping total will be calculated during checkout. HOWEVER, you may also use our Shipping Calculator (on every item page) which displays real-time UPS/FedEx/USPS shipping rates. You will need to enter you Zip Code and State. 

*In some very rare instances our Next-Day air rate, 2-Day Air rate, Canada Ground or Canada Expedited rate may not cover actual shipping charges. In those cases we will contact you immediately to let you know your options and costs involved. (Examples: shipping to Hawaii, Alaska, Puerto Rico, costal islands in and around the US, heavy urns, heavy vaults, flag cases, Canada, etc.) Orders going to areas outside the 48 contiguous States or orders requiring special delivery may also incur additional charges. If you have questions regarding shipping, please contact Customer Service.

Shipping Calendar

For orders placed today BEFORE Noon (EST). Note: Orders received AFTER Noon (EST) may not be processed or shipped until the next business day. Personalized Items: Add 1-2 business days to estimated delivery date. If you need RUSH engraving call us. We can accommodate most rush orders. Business Days: Monday - Friday excluding holidays and weekends. Holidays Observed: (see next section). Shipping Method Approximate Shipping Time Estimated Delivery Date Ground 3-7 Business Days - Ground Personalized Item 4-8 Business Days - 2 Day Air 2 Business Days 2 Day Air Personalized Item 3 Business Days Next Day Air 1 Business Day Next Day Air Personalized Item 2 Business Days

Holidays Observed

Mainely Urns and most large shipping carriers (UPS, FedEx, DHL, USPS) observe the following holidays: Orders will not be processed, shipped or delivered on these dates.

New Year's Eve New Year´s Day Martin Luther King Jr. Day Memorial Day Independence Day Yom Kippur Columbus Day	Labor Day Thanksgiving Day Day after Thanksgiving Christmas Day New Year´s Eve New Year's Day
Saturday and Sunday are rest days.

In addition to the above holidays, the following holidays are recognized or observed by MANY of our distributors and suppliers so orders may not be processed, shipped or delivered on these dates:

Lincoln's Birthday President's Day Washington's Birthday Ash Wednesday Passover

Good Friday Rosh Hashanah Veteran's Day Hanukkah Christmas Eve

Personalized Items

Shipping may be delayed 1-3 business days for items requiring custom engraving or personalization (unless otherwise stated in the item description). Please read the item description completely as it will mention turn-around times for the specific personalized items.

Shipping Carriers & Delivery Companies

We primarily ship via UPS however many of our products are shipped via FedEx, USPS and DHL-Airborne Express. In all cases where we are shipping “regular ground,” please allow 3-7 business days for delivery. 

Use the Expected Delivery Chart below to determine arrival time of your 2nd Day Air or Next Day Air order.

Shipping to Canada

If you live in Canada and would like a shipping quote please call customer service - 866.516.1296. We are more than happy to discuss delivery transit times, carrier options, pricing, taxes, brokerage charges, etc which will allow you to choose the best option to suit your needs. See details here: Canadian Shipping Agreement.

Shipping Outside the US & Canada

Sorry, we no longer ship outside of the US and Canada. 

APO and FPO Addresses, YES!: We DO ship to APO and FPO addresses however we don't have much control over delivery times. Please call to discuss options. APO and FPO orders ship via the USPS.

Guaranteed Delivery Dates

In the event that a shipper (UPS, FedEx, USPS, DHL) has missed a "Guaranteed" delivery date, (only Air shipment times can be guaranteed), the extra shipping amount paid by you will be refunded (with exception to weather delays: UPS, FedEx, USPS, DHL will not refund shipping charges due to weather or events beyond their control.) If an adult signature is required and there is no one to sign for it upon first attempt, there will be no refunds. Product returned because of a missed "Guaranteed" delivery date will be charged a 10% restocking fee. See www.ups.com, www.fedex.com, www.usps.com, www.dhl-usa.com for their policies regarding "Guaranteed" delivery. Exceptions such as weather and holidays apply for UPS, FedEx, USPS, DHL.

Orders Cancelled After Shipped

In the event that an order is cancelled after an item has shipped - but before item has been delivered: Customer will be charged for the actual shipping charges to AND any return shipping costs even if the order qualified for "free shipping". In some instances customer may be responsible for restocking fees as well.