Due to the current high volume of orders, we are experiencing brief delays with shipments of grave markers. Please expect an additional 2-3 business days of processing time. We apologize for any inconvenience.

Canada Shipping Explained

In an effort to eliminate surprises or “unexpected shipping related charges” - we must speak or email with you before we ship your order. Orders with Canada shipping addresses will not be processed until Mainely Urns and customer agree on shipping method and cost via phone or email.

We apologize in advance for this extra step (we don’t like it either). Trust us, it will make the process much smoother and you'll appreciate it in the long run.

After you submit your order you will receive a shipping quote within 1 business day. Alternatively you may contact us via phone or email 866.516.1296 – customerservice@mainelyurns.com.Your order will remain on “HOLD” until a delivery method is chosen and confirmed by you.


Canada orders are put on "HOLD" and not shipped until the following are discussed on the phone an or confirmed via email with a Mainely Urns representative:

  1. Carrier options or limitations available for my item(s)
  2. Approximate transit times
  3. Taxes and duties are your responsibility. We have no control over them.
  4. Clearance / brokerage fees charged by UPS/FedEx are your responsibility. We have no control over them.
  5. We do not guarantee delivery dates on Canada order as customs can/is involved
  6. In most cases you WILL get charged some duties/taxes/brokerage fees on top of what we are charging you for shipping. These additional charges will not be from us. We are only charging you 'shipping fees'.

This is a SAMPLE of a SHIPPING QUOTE:

UPS/FedEx Standard to Canada

  1. Shipping cost: $XX.XX
  2. Delivery / Transit time: Approx. 4-6 business days
  3. PLUS: You would be responsible for any duties & taxes: GST (approx 5%)/HST/PST/QST
  4. PLUS: You would be responsible for carrier brokerage charges (to clear Canadian Customs).
  5. UPS/FedEx brokerage charges are typically between $25 and $50.
  6. A tracking number is supplied.

USPS Priority International

  1. Shipping cost: $XX.XX
  2. Delivery / Transit time: Approx. 6-10 business days
  3. PLUS: You would be responsible for any duties & taxes: GST (approx 5%)/HST/PST/QST
  4. A tracking number is supplied.
  5. USPS Tracking is limited

UPS/FedEx Worldwide Expedited to Canada

  1. Shipping cost: $XX.XX
  2. Delivery / Transit time: Approx. 2-3 business days
  3. PLUS: You would be responsible for any duties & taxes: GST (approx 5%)/HST/PST/QST
  4. UPS/FedEx brokerage charges (to clear Canadian Customs) - included in the Shipping Cost
  5. A tracking number is supplied.

Shipping to Canada is becoming increasingly expensive and complex. We apologize for this extra step (we don’t like it either) but by communicating with you we will be able to inform you regarding delivery transit times, carrier options, pricing, taxes, brokerage charges etc and then allow you to choose how the items are shipped...or cancel your order.

Heavier memorials, expensive items or items that ship exclusively UPS or FedEx can be much more expensive to ship to Canada and we want to inform you of every option available.